Receptionist - State Farm Agent Team Member
Full Time • Waterford, MI
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I started as a State Farm team member in 2014 and opened my own agency in September 2017. Today, we’re a growing team of 10 (including two team members currently getting licensed)—11 if you count our office dog, Sawyer!
I started as a State Farm team member in 2014 and opened my own agency in September 2017. Today, we’re a growing team of 10 (including two team members currently getting licensed)—11 if you count our office dog, Sawyer!
We offer competitive pay, retirement plans, flexible schedules, and a variety of team and individual bonuses. Our team culture is all about working hard and having fun. Whether it’s Tigers games, cook-offs (yes, I won the mac & cheese contest), 5Ks, or bonfires, we make time to connect and celebrate wins together.
Before insurance, I worked in commercial plumbing as a journeyman. I skipped the college path and found success through hands-on experience and grit—and I’m always looking for like-minded team players.
Outside the office, I’m big on the outdoors and cooking. We also stay active in the community by supporting Waterford DECA, local youth programs, veterans organizations, and more.
Looking to grow your career in a supportive, high-energy environment? Let’s talk!
ROLE DESCRIPTION:
Joe Fagan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $18.00 - $25.00 per hour
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
- I am a second generation State Farm agent.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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