Customer Service Representative - State Farm Agent Team Member
Spokane Valley
Customer Service Representative - State Farm Agent Team Member
Full Time • Spokane Valley
Benefits:
- 401(k)
- Competitive salary
- Free food & snacks
- Paid time off
If you are Washington State personal lines or Life/Health insurance licensed with customer service experience, and a positive friendly attitude, we are interested in speaking with you. We are in search for a licensed Washington State Property and Casualty and Life customer service representative to join our wonderful team at our local Spokane Valley office.
ROLE DESCRIPTION:
As a State Farm Customer Service Representative, you will assist our current customers with policy management as well as support your fellow State Farm team members and the Agent/Owner.
RESPONSIBILITIES:
- Current customer policy management
- Responding to current customer policy questions
- Adding and making changes to current customer's policies
- Claims assistance
- Billing support
- Underwriting support
- Assisting team members and Agent/Owner
- Provide exceptional customer service
QUALIFICATIONS:
- Candidates must have valid Washington State Property and Casualty Insurance License prior to employment.
- Automotive and Homeowners insurance customer service experience with a major insurance carrier or insurance broker is a plus.
- Life and Health insurance customer service experience with a major insurance carrier or insurance broker is a plus.
- Detail oriented, organized with solid writing, typing, data entry, note taking capabilities and multi-tasking.
- Strong computer skills including Excel, Outlook, Word and customer data systems
- A very positive, friendly attitude that enjoys helping others.
ABOUT US:
Tim Lane State Farm is one of the top performing State Farm offices in the Spokane area. We are a fun, professional and successful office while providing exceptional customer service. We respect and value both our employees and our customers. We provide excellent career opportunities, competitive wages, benefits, advanced business training, growth and income potential.
Tim Lane State Farm is one of the top performing State Farm offices in the Spokane area. We are a fun, professional and successful office while providing exceptional customer service. We respect and value both our employees and our customers. We provide excellent career opportunities, competitive wages, benefits, advanced business training, growth and income potential.
Compensation: $18.00 - $24.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Spokane Valley, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none