Customer Service Representative - State Farm Agent Team Member
Tyler - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Tyler - TX
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate, where I developed a passion for serving customers and building great teams. I'm a graduate of Texas A&M University, a proud husband, father, and grandfather, and enjoy golfing, fishing, and spending time with my family.
Giving back to the community is one of our core values. Our agency proudly supports Bethesda Health Clinic, cancer awareness initiatives, and the Hispanic Business Association. We believe in serving our community with the same care and dedication we provide our customers every day.
Our agency offers health benefits, a Simple IRA, performance bonuses and commissions, professional development, growth opportunities, fun team competitions, and exciting incentive programs. We love celebrating success - including one of our favorite traditions, a money machine that showers our top performers with $100 bills!
Our culture is energetic, family-oriented, and supportive. We embrace diversity and are proud to have a strong Spanish-speaking presence, living by the philosophy, "We do more than speak your language." I'm looking for someone who is motivated, creative, and enjoys working as part of a collaborative team.
I opened my agency in 2000 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate, where I developed a passion for serving customers and building great teams. I'm a graduate of Texas A&M University, a proud husband, father, and grandfather, and enjoy golfing, fishing, and spending time with my family.
Giving back to the community is one of our core values. Our agency proudly supports Bethesda Health Clinic, cancer awareness initiatives, and the Hispanic Business Association. We believe in serving our community with the same care and dedication we provide our customers every day.
Our agency offers health benefits, a Simple IRA, performance bonuses and commissions, professional development, growth opportunities, fun team competitions, and exciting incentive programs. We love celebrating success - including one of our favorite traditions, a money machine that showers our top performers with $100 bills!
Our culture is energetic, family-oriented, and supportive. We embrace diversity and are proud to have a strong Spanish-speaking presence, living by the philosophy, "We do more than speak your language." I'm looking for someone who is motivated, creative, and enjoys working as part of a collaborative team.
ROLE DESCRIPTION:
As a Customer Service Representative with John Merrill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish highly preferred.
Compensation: $35,000.00 - $45,000.00 per year
We're Hiring!
We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then John Merrill - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at John Merrill - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is open 8:30-5:30.
- I have been a State Farm agent since 2000.
- We currently have 10 team members at our agency.
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none