Customer Service Representative - State Farm Agent Team Member
McMurray - PA
Customer Service Representative - State Farm Agent Team Member
Full Time • McMurray - PA
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters. Outside of work, I enjoy sports, working out, reading, and traveling.
Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outreach opportunities to stay connected with the people we serve.
Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement. We believe in recognizing hard work and helping our team build long-term careers.
Our culture is competitive, close-knit, and team-oriented. I'm looking for someone who is motivated, dependable, and enjoys being part of a winning team. If you're competitive, willing to support your teammates, and driven to grow both personally and professionally, we'd love to meet you.
I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters. Outside of work, I enjoy sports, working out, reading, and traveling.
Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outreach opportunities to stay connected with the people we serve.
Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement. We believe in recognizing hard work and helping our team build long-term careers.
Our culture is competitive, close-knit, and team-oriented. I'm looking for someone who is motivated, dependable, and enjoys being part of a winning team. If you're competitive, willing to support your teammates, and driven to grow both personally and professionally, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Grant Buckner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $68,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mcmurray, PA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none