Customer Service Representative - State Farm Agent Team Member
Carbondale
Customer Service Representative - State Farm Agent Team Member
Full Time • Carbondale
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent several years as a State Farm team member and later managed another agent's office. Those experiences gave me a strong foundation in leadership, customer service, and developing a successful team.
Giving back to the community is one of my greatest passions. I'm actively involved with the Carbondale Chamber of Commerce and serve in a leadership role at New Creation Church. Our agency proudly supports organizations including the Redstone Art Foundation, Two Rivers Community School, New Creation Preschool, Girl Scouts, Boy Scouts, Legacy Dance Company, Carbondale Clay Center, and Grizzly Hockey.
Our agency offers PTO, paid holidays, disability and life insurance, prenatal leave, a monthly health stipend, and licensing reimbursement. We're committed to supporting our team while creating opportunities for long-term success.
Our culture is built on honesty, positivity, and accountability. I'm looking for someone who is motivated, self-disciplined, reliable, and eager to grow. This is an in-office position, so candidates must be able to commute to our Carbondale office. If you're looking to join a growing agency with a supportive team, we'd love to meet you.
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent several years as a State Farm team member and later managed another agent's office. Those experiences gave me a strong foundation in leadership, customer service, and developing a successful team.
Giving back to the community is one of my greatest passions. I'm actively involved with the Carbondale Chamber of Commerce and serve in a leadership role at New Creation Church. Our agency proudly supports organizations including the Redstone Art Foundation, Two Rivers Community School, New Creation Preschool, Girl Scouts, Boy Scouts, Legacy Dance Company, Carbondale Clay Center, and Grizzly Hockey.
Our agency offers PTO, paid holidays, disability and life insurance, prenatal leave, a monthly health stipend, and licensing reimbursement. We're committed to supporting our team while creating opportunities for long-term success.
Our culture is built on honesty, positivity, and accountability. I'm looking for someone who is motivated, self-disciplined, reliable, and eager to grow. This is an in-office position, so candidates must be able to commute to our Carbondale office. If you're looking to join a growing agency with a supportive team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Hailie Mickley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Carbondale, CO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none