Receptionist - State Farm Agent Team Member West Hills - CA

Receptionist - State Farm Agent Team Member

Full Time • West Hills - CA
Responsive recruiter
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2016 after spending my entire career with State Farm. Before becoming an agent, I worked as a team member in another agency for many years, gaining firsthand experience helping customers and learning what it takes to build a successful, customer-focused business.

I attended California State University, Northridge and am the proud parent of one son. Community involvement is a big part of who I am, and I enjoy supporting local youth sports teams, community events, and organizations that make a difference for local families.

Our agency offers a 401(k), licensing reimbursement, performance-based bonuses and incentives, travel rewards, and a fun, supportive work environment. We also close at 3:00 PM on Fridays and keep the office stocked with snacks, coffee, and other treats for the team. I believe in rewarding hard work and creating a workplace where people enjoy coming to work each day.

Our culture is built on trust, independence, and growth. I don't believe in micromanaging—I hire great people and give them the tools and support they need to succeed. I'm looking for someone who is driven, goal-oriented, and motivated to create opportunities for themselves. The ideal candidate is an independent worker who wants to grow professionally, increase their earning potential, and be part of a positive, high-energy team that celebrates success together.

ROLE DESCRIPTION:
Walkiria Zarei - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $52,000.00 - $61,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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