Intern - State Farm Agent Team Member
Fayetteville - NC - 28301
Intern - State Farm Agent Team Member
Full Time • Fayetteville - NC - 28301
Benefits:
- Bonus based on performance
- Paid time off
- Parental leave
- Training & development
Join the Austin Fitzpatrick State Farm Team – Customer Service & Insurance Support (Agent Internship)
At Austin Fitzpatrick State Farm, we pride ourselves on delivering outstanding service and insurance solutions to our valued customers. We’re seeking a motivated, personable individual to join our team in a vital customer service role with real growth potential—and a path toward owning your own State Farm office.
About the Role
This is an agent internship designed to help you build the skills, relationships, and experience needed to become a future State Farm agent. As a key member of our agency, you will serve as the welcoming face and voice for customers—helping them with their needs, answering questions, and introducing them to valuable insurance products, including life insurance and other coverage options. Your ability to engage customers and identify opportunities to strengthen their protection through upselling will be an important part of your role.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the right team members.
- Assist customers by providing information about insurance products and services.
- Identify opportunities/upsell to recommend additional insurance coverage—such as life insurance—based on customer needs.
- Manage incoming inquiries and maintain accurate customer records.
- Support the team with administrative tasks and special projects as needed.
- Provide exceptional customer service and follow up to ensure customer satisfaction.
Qualifications
- Previous customer service experience preferred.
- Strong communication and interpersonal skills.
- Highly organized with the ability to multitask efficiently.
- Comfortable having conversations about insurance products and service options.
What We Offer
- Competitive compensation with a $30,000 base salary guaranteed plus commission.
- Occasional flexibility to work from home when needed.
- A supportive and inclusive team environment focused on growth and success.
- Hands-on mentorship and training as you work toward owning your own State Farm office.
Compensation
$40,000.00 – $70,000.00 per year
Our Mission & Services
Our Mission & Services
My team’s mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Fayetteville, NC, helping customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
If you’re ready to join a respected agency where you can grow your skills, make meaningful connections, and build a rewarding career with a goal of owning your own State Farm office, we want to hear from you. Apply today and become part of the Austin Fitzpatrick State Farm family!
Compensation: $30,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cameron, NC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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