Multi-Line Representative - State Farm Agent Team Member
Fully Remote - US
Multi-Line Representative - State Farm Agent Team Member
Full Time • Fully Remote - US
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Signing bonus
- Training & development
IMMEDIATE REMOTE OPENING: EXPERIENCED State Farm Team Member (State Farm Agency Office Experience Required)
We have an immediate opening for an experienced team member with prior State Farm agency office experience to join our busy, high-volume office as an Onboarding & Claim Specialist. This position requires current or prior State Farm Team Member experience with an active P&C License and Life / Health License.
We have an immediate opening for an experienced team member with prior State Farm agency office experience to join our busy, high-volume office as an Onboarding & Claim Specialist. This position requires current or prior State Farm Team Member experience with an active P&C License and Life / Health License.
What you’ll do:
- Handle claim follow-ups with customers and answer the majority of incoming claim questions
- Help customers navigate their claim questions and coordinate next steps using established processes
- Conduct 15-20 virtual policy reviews / week.
- Schedule and complete virtual onboarding appointments
- Assist with incoming service calls and identify multi-lining opportunities for our existing customer base
- Be comfortable and consistent with cross-selling Life & Health products (must be well-versed & have a proven track record cross-selling)
- Assist with training new hires and support our in-office onboarding team to ensure our onboarding process is implemented correctly and consistently.
- Participate in potential retention calls—reviewing existing policies, identifying opportunities to retain customers, and working to save the business.
What we’re looking for:
- Prior experience working in a State Farm agency office
- Confidence handling customer questions—especially around claims
- Ability to multitask while staying organized and following process
- Strong accountability and professionalism in a fast-paced environment
- A mindset focused on both customer service and meeting office production expectations
- Must be fully P&C Licensed as well as Life / Health licensed.
If you’re experienced, customer-focused, and ready to jump into a high-performing team immediately, we’d love to hear from you.
This is a remote position.
Compensation: $38,000.00 - $50,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2012.
- We currently have 4 team members at our agency.
- We have 16 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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