Customer Service Representative - State Farm Agent Team Member
Part Time • Tillamook - OR
Responsive recruiter
ROLE DESCRIPTION:
As a Customer Service Representative with State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
Ideal candidate will be available between 20-30 hours per week.
RESPONSIBILITIES:
Ideal candidate will be available between 20-30 hours per week.
RESPONSIBILITIES:
- Immediately greet all customers, entering the office, in a friendly and helpful manner
- Answer incoming phone calls on the first ring
- Answer customer inquiries and provide policy information.
- Collect relevant information from customers to allow for efficient handling of questions, quotes and follow up
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Excellent Communication and interpersonal skills.
- Self Motivated, Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Possess an upbeat, positive and enthusiastic attitude.
- Professional phone etiquette.
- Able to learn computer functions
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tillamook, OR and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none