Customer Service Representative - State Farm Agent Team Member
Full Time • Barrington
Responsive recruiter
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2021 and is a close-knit team of four who take pride in working together and putting customers first. I grew up in Barrington and attended Illinois State University. Staying connected to the local community is important to me, and I’m an active member of the Barrington Lions Club.
We offer vacation time, holidays, sick time, licensing support, and a strong focus on work-life balance. Our goal is to create an environment where team members feel supported and can build a long-term career.
Our culture is laid back, professional, and very team-oriented. Everyone shows up for each other, and we genuinely enjoy working together. We’re like a work family—professional when it counts, but not afraid to have a little fun and be silly from time to time. We’re looking for someone who is smart, hardworking, positive, and eager to learn. If you’re professional, outgoing, and looking for a long-term career with a supportive team, this could be a great fit for you.
ROLE DESCRIPTION:
Our agency opened in 2021 and is a close-knit team of four who take pride in working together and putting customers first. I grew up in Barrington and attended Illinois State University. Staying connected to the local community is important to me, and I’m an active member of the Barrington Lions Club.
We offer vacation time, holidays, sick time, licensing support, and a strong focus on work-life balance. Our goal is to create an environment where team members feel supported and can build a long-term career.
Our culture is laid back, professional, and very team-oriented. Everyone shows up for each other, and we genuinely enjoy working together. We’re like a work family—professional when it counts, but not afraid to have a little fun and be silly from time to time. We’re looking for someone who is smart, hardworking, positive, and eager to learn. If you’re professional, outgoing, and looking for a long-term career with a supportive team, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Anne Groh Beckman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Barrington, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none