Receptionist - State Farm Agent Team Member
Full Time • Lebanon
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring Bonus
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 1992 and is a small, close-knit team of two full-time members, with plans to grow. Before becoming an agent, I worked as a business analyst in the insurance industry, which gave me a strong foundation in both the technical and service sides of the business. I also come from a family of State Farm agents, so helping people protect what matters most has always been part of my life.
I attended Indiana University, am married with grown children, and now enjoy time with my grandchild. Family is incredibly important to me, and that same family-first mindset carries into the way our office operates.
I’m also a founding board member of the Boone County Mentoring Partnership, and staying involved in the community has always been a priority.
As a smaller, established agency, we offer the advantages of flexibility, adaptability, and a truly supportive environment. Our culture is caring, casual, and relationship-focused, with a strong emphasis on customer service and quality interactions. We provide mentoring, coaching, and a Simple IRA, along with a workplace where people genuinely take care of each other.
Our office feels like a true family environment with a long-tenured, close-knit team. We’re looking for someone who is kind, empathetic, personable, and motivated—someone who values customer service and wants to be part of a supportive, people-first culture. If you’re looking for a place where relationships and teamwork come first, this could be a great fit for you.
ROLE DESCRIPTION:
Teresa Susong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened in 1992 and is a small, close-knit team of two full-time members, with plans to grow. Before becoming an agent, I worked as a business analyst in the insurance industry, which gave me a strong foundation in both the technical and service sides of the business. I also come from a family of State Farm agents, so helping people protect what matters most has always been part of my life.
I attended Indiana University, am married with grown children, and now enjoy time with my grandchild. Family is incredibly important to me, and that same family-first mindset carries into the way our office operates.
I’m also a founding board member of the Boone County Mentoring Partnership, and staying involved in the community has always been a priority.
As a smaller, established agency, we offer the advantages of flexibility, adaptability, and a truly supportive environment. Our culture is caring, casual, and relationship-focused, with a strong emphasis on customer service and quality interactions. We provide mentoring, coaching, and a Simple IRA, along with a workplace where people genuinely take care of each other.
Our office feels like a true family environment with a long-tenured, close-knit team. We’re looking for someone who is kind, empathetic, personable, and motivated—someone who values customer service and wants to be part of a supportive, people-first culture. If you’re looking for a place where relationships and teamwork come first, this could be a great fit for you.
ROLE DESCRIPTION:
Teresa Susong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lebanon, IN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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