Customer Service Representative - State Farm Agent Team Member
Full Time • Lawton
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path. I became an agent to help people prepare for the unexpected and make sure they’re truly protected.
Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I’m passionate about serving others, and as a new agency, I’m looking forward to getting heavily involved in the community, on base, and through the local Chamber.
For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support.
Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way. We’re looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you’re eager to grow and be part of a new, energetic agency, this could be a great opportunity.
ROLE DESCRIPTION:
I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path. I became an agent to help people prepare for the unexpected and make sure they’re truly protected.
Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I’m passionate about serving others, and as a new agency, I’m looking forward to getting heavily involved in the community, on base, and through the local Chamber.
For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support.
Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way. We’re looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you’re eager to grow and be part of a new, energetic agency, this could be a great opportunity.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Taylor Ellis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lawton, OK and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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