Customer Service Representative - State Farm Agent Team Member
Full Time • Lino Lakes- MN
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2014 after gaining experience as a State Farm team member for another agent, which gave me a strong foundation for building an office centered on relationships and trust. I attended Saint Kate’s, am married with two daughters, and live in the community I serve — which makes our work here especially meaningful. Our team includes three members, and we take pride in creating a welcoming, energetic environment where customers are treated like family and doing the right thing always comes first.
We stay actively involved in the community through local schools, quarterly outreach efforts, the Centennial Area Chamber of Commerce, and St. Jude fundraising initiatives. Our team enjoys a flexible schedule, free snacks and drinks, monthly team lunches, team-building events, a Simple IRA, and health benefits. We’re looking for authentic, reliable team members who operate with integrity, enjoy building strong relationships, and want to be part of a close-knit office that genuinely cares about the people it serves.
ROLE DESCRIPTION:
I opened my agency in 2014 after gaining experience as a State Farm team member for another agent, which gave me a strong foundation for building an office centered on relationships and trust. I attended Saint Kate’s, am married with two daughters, and live in the community I serve — which makes our work here especially meaningful. Our team includes three members, and we take pride in creating a welcoming, energetic environment where customers are treated like family and doing the right thing always comes first.
We stay actively involved in the community through local schools, quarterly outreach efforts, the Centennial Area Chamber of Commerce, and St. Jude fundraising initiatives. Our team enjoys a flexible schedule, free snacks and drinks, monthly team lunches, team-building events, a Simple IRA, and health benefits. We’re looking for authentic, reliable team members who operate with integrity, enjoy building strong relationships, and want to be part of a close-knit office that genuinely cares about the people it serves.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jen Korus - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $75,000.00 per year
Looking for the skills and confidence to run a business in the future?
We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Woodbury, MN .
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none