Customer Service Representative - State Farm Agent Team Member
Full Time • Makawao
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2010 after working in investment planning and financial services, bringing a strong background in financial guidance and long-term strategy into agency ownership. Our team has grown to 11 members, and we’re proud to be one of the top-producing agencies in the state.
Outside of the office, I’m a well-known musician on the island and stay deeply involved in the community — coaching youth basketball, serving on the local school board, participating with the food bank, adopting a highway, and sponsoring school events. Giving back is part of who we are, and it’s something our entire team takes pride in.
We offer group life insurance, a Simple IRA, health benefits, and flexibility to support our team. Our culture is built on working hard, having a lot of fun, and genuinely taking care of others. We’re looking for someone with integrity, a competitive spirit, and a true commitment to serving people — someone who wants to grow with us and help push the agency toward becoming the number one office in the state.
ROLE DESCRIPTION:
I opened my agency in 2010 after working in investment planning and financial services, bringing a strong background in financial guidance and long-term strategy into agency ownership. Our team has grown to 11 members, and we’re proud to be one of the top-producing agencies in the state.
Outside of the office, I’m a well-known musician on the island and stay deeply involved in the community — coaching youth basketball, serving on the local school board, participating with the food bank, adopting a highway, and sponsoring school events. Giving back is part of who we are, and it’s something our entire team takes pride in.
We offer group life insurance, a Simple IRA, health benefits, and flexibility to support our team. Our culture is built on working hard, having a lot of fun, and genuinely taking care of others. We’re looking for someone with integrity, a competitive spirit, and a true commitment to serving people — someone who wants to grow with us and help push the agency toward becoming the number one office in the state.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kit Okazaki - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $20.00 - $27.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Makawao, HI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none