Customer Retention Specialist - State Farm Agent Team Member
Full Time • Fully Remote - US
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Position Overview: We are seeking a motivated and dynamic Remote Sales Insurance Account Representative to join our growing team here at Heather Taylor State Farm Insurance. In this role, you will be responsible for providing exceptional service to clients, generating new business opportunities, and maintaining strong relationships with existing clients. You will work remotely, utilizing digital tools and communication platforms to achieve sales targets and deliver outstanding customer support.
Key Responsibilities:
- Client Engagement: Actively engage with potential and existing clients through phone calls, emails, and virtual meetings to understand their insurance needs and provide appropriate solutions.
- Sales Generation: Identify and pursue new business opportunities by prospecting, networking, and leveraging referrals. Meet or exceed monthly and quarterly sales targets.
- Policy Management: Assist clients with policy applications, renewals, and adjustments. Ensure all documentation is accurate and compliant with industry regulations.
- Customer Support: Provide ongoing support and service to clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
- Product Knowledge: Stay informed about the company’s insurance products, industry trends, and regulatory changes. Provide clients with up-to-date information and advice.
- CRM Management: Maintain accurate and up-to-date records of all client interactions, sales activities, and pipeline status in the company’s CRM system.
- Team Collaboration: Work closely with other team members and departments to ensure a seamless client experience and to share best practices.
Qualifications:
- Experience: Must have three years+ of working with a State Farm agent with experience in insurance sales, account management, or a related field is required.
- Licensing: Must hold a valid property & casualty insurance license as well as a life & health license.
- Skills: Strong communication, negotiation, and interpersonal skills. Proficient in using digital communication tools and CRM software.
- Self-Motivated: Ability to work independently and manage time effectively in a remote work environment.
- Customer-Centric: Demonstrated commitment to providing high-quality customer service and building long-term client relationships.
Benefits:
- Competitive base salary plus commission structure.
- Flexible remote work environment.
- Comprehensive training and ongoing professional development opportunities.
- Paid time off and holidays.
Join our team and help us deliver top-tier insurance solutions to clients, all from the comfort of your home!
This is a remote position.
Compensación: $45,000.00 - $80,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, y Renters Insurance.
- Our office is located in Greencastle.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(si ya tienes un currículum en Indeed)
O aplicar aquí.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none