Account Associate - State Farm Agent Team Member
Full Time • Ellicott City - MD
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Account Associate – Service & In-Book Sales
Mike Sawyer State Farm Agency
Deliver excellent service. Strengthen customer relationships. Advance your career.
Mike Sawyer State Farm is seeking a customer-focused professional who enjoys helping people while identifying opportunities to enhance their protection. As an Account Associate, you’ll manage existing client accounts, address service needs, and proactively identify in-book sales opportunities that support customer loyalty and agency growth.
This position requires Property & Casualty and Life & Health licenses. If you’re not yet licensed, we provide full support and paid training to help you obtain the required credentials.
What You’ll Do:
Support Client Needs
• Respond to customer inquiries and deliver prompt, professional assistance.
• Respond to customer inquiries and deliver prompt, professional assistance.
Manage Policy Servicing
• Handle policy updates, renewals, billing questions, and documentation.
• Handle policy updates, renewals, billing questions, and documentation.
Conduct Policy Reviews
• Identify coverage gaps and present opportunities for additional protection or product upgrades.
• Identify coverage gaps and present opportunities for additional protection or product upgrades.
Maintain Accurate Records
• Keep client information up to date and ensure timely follow-up on outstanding items.
• Keep client information up to date and ensure timely follow-up on outstanding items.
Collaborate with the Team
• Work alongside colleagues to provide a seamless, high-quality client experience.
• Work alongside colleagues to provide a seamless, high-quality client experience.
What You Bring
- Excellent communication and problem-solving skills
- A strong service mindset with confidence in discussing coverage options
- Organization, attention to detail, and comfort working in a fast-paced environment
- Prior experience in insurance, customer service, or sales preferred
- Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support
Why You’ll Love Working With Us
- Competitive pay with performance-based bonus opportunities
- Paid training and full licensing assistance provided
- Clear paths for career development and advancement
- Supportive, team-oriented environment that values both service and results
- Meaningful work helping clients protect what matters most
If you take pride in delivering exceptional service and are motivated by opportunities to grow through in-book sales, apply today to join Mike Sawyer State Farm.
Compensation: $50,000.00 - $70,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Ellicott City.
- I have been a State Farm agent since 1996.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none