Customer Service Representative - State Farm Agent Team Member
Full Time • Boise - ID
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2017 and has grown into a small, high-energy team of two full-time and two part-time professionals who love what they do. Before opening the agency, I ran a bowling center, but when a friend told me that becoming a State Farm agent was the best decision he’d ever made, I decided to take the leap—and it’s been an incredible journey ever since.
As an entrepreneur and proud mom of three grown boys, I bring a mix of determination, positivity, and real-life experience to my work every day. Giving back to the community is also close to my heart. My family has supported the Idaho Youth Ranch for generations (my grandfather even purchased horses for the program), and it’s an honor to continue that legacy.
Our office culture is all about energy, connection, and celebration. We believe in leading from within: coaching, supporting, and growing together. Team members enjoy a lively environment with monthly happy hours, early closures once a month, occasional free lunches, and active coaching that helps everyone thrive both personally and professionally.
We’re looking for motivated, upbeat people who bring positivity and warmth to the team. If you love working with others, enjoy making a difference, and thrive in a fun, uplifting atmosphere, you’ll feel right at home here.
ROLE DESCRIPTION:
Our agency opened in 2017 and has grown into a small, high-energy team of two full-time and two part-time professionals who love what they do. Before opening the agency, I ran a bowling center, but when a friend told me that becoming a State Farm agent was the best decision he’d ever made, I decided to take the leap—and it’s been an incredible journey ever since.
As an entrepreneur and proud mom of three grown boys, I bring a mix of determination, positivity, and real-life experience to my work every day. Giving back to the community is also close to my heart. My family has supported the Idaho Youth Ranch for generations (my grandfather even purchased horses for the program), and it’s an honor to continue that legacy.
Our office culture is all about energy, connection, and celebration. We believe in leading from within: coaching, supporting, and growing together. Team members enjoy a lively environment with monthly happy hours, early closures once a month, occasional free lunches, and active coaching that helps everyone thrive both personally and professionally.
We’re looking for motivated, upbeat people who bring positivity and warmth to the team. If you love working with others, enjoy making a difference, and thrive in a fun, uplifting atmosphere, you’ll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Juliet Blick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $38,000.00 - $40,000.00 per year
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Juliet Blick - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in the historic district of Downtown Boise!.
- Our office is open M-Th 9 - 5 & Fri 9 - 3.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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