Customer Service Representative - State Farm Agent Team Member
Full Time • Gretna - LA
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency first opened in 2001 and has been proudly serving the community for more than two decades. With two dedicated team members, we operate as a small but strong unit where teamwork, trust, and a positive attitude make all the difference.
I’ve been with State Farm since 1985 and have held numerous roles throughout my career, giving me a deep understanding of how to best serve our customers and develop strong relationships within the community. I’m married with grown children, and after years of balancing family and business, I’ve built an office culture that values both hard work and flexibility.
We offer holidays off, PTO, and additional personal time to ensure a healthy work-life balance. Our office is a friendly, collaborative environment where everyone contributes, learns from one another, and celebrates each other’s success.
We’re looking for someone who’s people-oriented, friendly, coachable, and a quick learner—someone who brings positive energy to the office and enjoys being part of a supportive, close-knit team.
ROLE DESCRIPTION:
Our agency first opened in 2001 and has been proudly serving the community for more than two decades. With two dedicated team members, we operate as a small but strong unit where teamwork, trust, and a positive attitude make all the difference.
I’ve been with State Farm since 1985 and have held numerous roles throughout my career, giving me a deep understanding of how to best serve our customers and develop strong relationships within the community. I’m married with grown children, and after years of balancing family and business, I’ve built an office culture that values both hard work and flexibility.
We offer holidays off, PTO, and additional personal time to ensure a healthy work-life balance. Our office is a friendly, collaborative environment where everyone contributes, learns from one another, and celebrates each other’s success.
We’re looking for someone who’s people-oriented, friendly, coachable, and a quick learner—someone who brings positive energy to the office and enjoys being part of a supportive, close-knit team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Barbara Schexnayder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $30,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gretna, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none