Customer Relations Representative - State Farm Agent Team Member
Full Time • Farmington - MN
Responsive recruiter
Replies within 24 hours
Benefits:
- Health insurance reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since opening my agency in 2021, I’ve built a small but dedicated team of five and created an environment that blends support, independence, and growth. My journey into the insurance world was a unique one — I was recruited by State Farm without any prior background in the industry. I embraced the challenge, bringing with me experience as a sales performance manager in the auto field, a background in the medical industry, and even an education in art. Entrepreneurship runs in my blood, as both sides of my family are small business owners, which gives me a deep appreciation for hard work and ambition.
Community involvement and connection are important to us. We enjoy participating in local events like outdoor movies and concerts in the park, and we make it a priority to host monthly team-bonding activities. Every month, we dedicate a full day to social media and outreach to further engage with our community and expand our impact.
Our office culture is rooted in trust, collaboration, and self-motivation. I’m deeply committed to investing time, energy, and training into my team, but I also believe in giving people the space to take initiative and grow without constant oversight. The ideal team member is someone who asks questions, works hard, and takes pride in getting things done independently. We believe in working hard, playing hard, and celebrating wins together.
If you’re self-driven, eager to learn, and excited about the chance to grow in a supportive yet empowering environment, this could be the perfect place for you.
ROLE DESCRIPTION:
Since opening my agency in 2021, I’ve built a small but dedicated team of five and created an environment that blends support, independence, and growth. My journey into the insurance world was a unique one — I was recruited by State Farm without any prior background in the industry. I embraced the challenge, bringing with me experience as a sales performance manager in the auto field, a background in the medical industry, and even an education in art. Entrepreneurship runs in my blood, as both sides of my family are small business owners, which gives me a deep appreciation for hard work and ambition.
Community involvement and connection are important to us. We enjoy participating in local events like outdoor movies and concerts in the park, and we make it a priority to host monthly team-bonding activities. Every month, we dedicate a full day to social media and outreach to further engage with our community and expand our impact.
Our office culture is rooted in trust, collaboration, and self-motivation. I’m deeply committed to investing time, energy, and training into my team, but I also believe in giving people the space to take initiative and grow without constant oversight. The ideal team member is someone who asks questions, works hard, and takes pride in getting things done independently. We believe in working hard, playing hard, and celebrating wins together.
If you’re self-driven, eager to learn, and excited about the chance to grow in a supportive yet empowering environment, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Sierra Juhl - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $50,000.00 - $75,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Sierra Juhl - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- We have 30 years of combined insurance experience in our office.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none