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Insurance Account Representative - State Farm Agent Team Member Palm Harbor, FL

Insurance Account Representative - State Farm Agent Team Member

Full Time • Palm Harbor, FL
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Position Overview

Join our dynamic team at Dick Martin State Farm Insurance as a State Farm Agent Team Member. 
You'll engage with clients on insurance and financial services’ needs, including auto, home, life, more.

This position offers base salary plus bonus and benefits. State Farm agents are independent contractors who hire their own employees – you'll be part of our agency team, not corporate State Farm. We provide training, licensing support, and a collaborative environment to build your career.

Compensation: $45,000 – $50,000 base + uncapped bonus (average first-year earnings: $55,000+) Benefits: Health insurance reimbursement, paid time off (vacation, sick), SIMPLE IRA matching, ongoing professional development.

Key Responsibilities

  • Customer Service Excellence: Respond to inbound inquiries, process policy changes, and handle claims follow-ups.
  • Sales & Relationship Building: Identify cross-sell opportunities for products like auto, home, renters, life, health, and business insurance through need-based consultations.
  • Administrative Support: Manage client files in our CRM system, schedule appointments, and prepare quotes.
  • Team Collaboration: Act as a liaison between clients and departments, contributing to agency growth and retention goals.
  • Compliance & Development: Maintain accurate records, stay current on licensing requirements, and participate in training programs.
Qualifications

  • Experience: 1+ years in customer service, sales, or insurance preferred (entry-level candidates with strong interpersonal skills encouraged to apply).
  • Education: High school diploma required; associate's or bachelor's in business, finance, or related field a plus.
  • Licensing: Willingness to obtain Property & Casualty license (we provide study materials and exam support; Life & Health a plus).
  • Skills: Excellent communication (phone/email/in-person), proficiency in MS Office and CRM tools (e.g., Salesforce or Policy Center).
  • Personal Attributes: Outgoing, empathetic, detail-oriented, and motivated by helping others. 
  • Other: Valid driver's license; ability to commute.
Note: By applying, you acknowledge that State Farm agents make all employment decisions. 
Successful completion of training does not guarantee future opportunities as an independent agent.
Compensation: $23.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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