Customer Service Manager - State Farm Agent Team Member
Full Time • Hillsboro, OR
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
POSITION OVERVIEW:
Are you an experienced professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences.
Are you an experienced professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences.
As the Customer Service / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team. You will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations.
RESPONSIBILITIES:
- Manage office operations and ensure smooth workflow
- Handle escalated customer complaints and issues.
- Oversee customer interactions, ensuring high-quality support
- Ensure compliance with State Farm policies and procedures
- Collaborate with the agent on business strategies and goals
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
QUALIFICATIONS:
- Leadership and organizational skills.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Property/Casualty and Life/Health insurance licenses (must be able to obtain, current licensees preferred).
Compensación: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Hillsboro, OR and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(si ya tienes un currículum en Indeed)
O aplicar aquí.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none