- Build and maintain strong relationships with clients to understand and fulfill their insurance needs.
- Actively sell and promote various insurance policies, including Property & Casualty, Life & Health, plus Financial Services to both prospective and existing individual and business clients, using a consultative need based selling techniques.
- Provide comprehensive product knowledge and guidance to help clients on product selection.
- Guide clients through different insurance coverage options and assist with policy renewals and changes.
- Collaborate with the agent to develop and achieve marketing goals.
- Utilize leads effectively, schedule appointments, and provide personalized solutions to clients.
- Develop new customers relationships through networking, direct referrals, lead databases, reviews and marketing calls.
- Reach targets, consistently meeting or exceeding personal quotas.
- Secure all trailing documents from customers.
- Process customer policy change requests and follow up for accuracy.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in our database.
- Take premium payments from customers.
- Verify phone numbers, address and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide on-going support to insurance clients as needed.
- Enthusiastic, Positive Attitude and Coachable
- Ability to develop new prospective customers from various sources to write new business.
- Strong customer retention/service skills.
- Proficiency in sales administration and customer service.
- Professional and friendly phone etiquette.
- Ability to build rapport with clients and deliver exceptional service.
- ILLINOIS P&C & L&H INSURANCE LICENSES REQUIRED
- Recent experience in a similar role preferred.
Base comp (doe)*
Bonus incentive
Paid time off (personal time/holidays)
Profit sharing retirement plan
Professional office work environment
Growth potential and opportunities for advancement within the office.
Mon-Fri 9am-5pm (No weekends/evenings)
*Pay Philosophy: The typical starting base compensation for this role is determined by a number of factors including skills, experience, education, insurance licenses, certifications, skillset.
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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