Customer Service Representative - State Farm Agent Team Member
Full Time • Los Angeles, CA
Responsive recruiter
Benefits:
- Remote work after 6 months
- Base pay plus Commission
- Bonus based on performance
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Marcus Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
OUR COMMITMENT TO YOU
We understand your time is valuable. It is our commitment to review all applications and respond within 72 hours.
A MESSAGE FROM MARCUS BROWN
“I may consider myself a certified Californian now, but I’m a proud Midwesterner at heart, originally from Bloomington-Normal, IL. After graduating from Frederick High School in Maryland and attending both Illinois State and Eastern Illinois Universities, I began building my career — and my life — here.
I’m a proud father of two adult sons, Kyle and Brandon, and a proud member of Kappa Alpha Psi Fraternity, Inc. Outside of the office, you can usually find me around cars, in the gym, in the air as an aviation enthusiast, or planning my next travel adventure. Leading my talented agency team and serving our customers is a privilege, and I’m excited to welcome someone new who’s ready to grow, succeed, and make an impact alongside us.”
Compensation: $30,000.00 - $45,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Marcus Brown - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Redondo Beach, CA.
- Our office is open M-F 9:00am to 5:00pm.
- I have been a State Farm agent since 2002.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none