Customer Service Representative - State Farm Agent Team Member North Bridgeport, CT

Customer Service Representative - State Farm Agent Team Member

Full Time • North Bridgeport, CT
Replies within 24 hours
Benefits:
  • Bonus opportunities
  • Refreshments and coffee
  • Sales leads provided
  • Dedicated break room
  • Career Growth Opportunities
  • State Farm Insurance Training
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Team Member with the Steve Boyle Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

State Farm Agent, Steve Boyle has been servicing State Farm customers for 33 years.  Steve currently has a team of professional, dedicated and experienced representatives, with combined 60 years in the insurance industry.  Steve is looking to expand his customer service and sales team with individuals looking for a career in helping people manage the risk of their everyday life.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance premium payments.
  • Call to set appointment with customers and prospects.
  • Gather and call on customer referrals 
  • Outgoing and Incoming service and sales phone calls.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual candidate preferred
Compensation: $35,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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