Customer Service Representative - State Farm Agent Team Member
Part Time • St Petersburg, FL
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As a part-time Customer Service Representative with Jenny Martin Insurance Agency, you will deliver exceptional customer experiences that reinforce the continued growth of our successful insurance agency. Attention to detail, excellent customer service skills, and a desire to help people are essential.
RESPONSIBILITIES:
- Greet clients in the office and on the phone with a warm, friendly, and welcoming tone. Set a positive first impression of our agency.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes, claims and updates.
- Maintain accurate and detailed records of customer interactions.
- Collect and process payments.
QUALIFICATIONS:
- 440 or 220 license preferred. If you are not licensed, you must be able to obtain a license.
- Strong listening, oral and written communication skills.
- Ability to take initiative and act effectively in various circumstances without direction.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $16.00 - $18.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in St Petersburg, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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