Customer Service Representative - State Farm Agent Team Member
Full Time • Hollywood, SC
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
ABOUT OUR AGENCY:
We opened our agency on January 1, 2020, and we’ve built a tight-knit, driven team of 5 team members. Now, we’re looking to keep growing!
We opened our agency on January 1, 2020, and we’ve built a tight-knit, driven team of 5 team members. Now, we’re looking to keep growing!
We love to reward hard work with fun perks—weekly “Win the Week” prizes like cash, Chick-fil-A, coffee, and even early office closures. We’ve done big giveaways too (hello, Apple Watches!) and offer a team travel program where top performers earn a fully paid vacation. A casual but goal-focused environment makes this agency a great place to thrive.
I’m a proud University of South Carolina grad, and we’re big on community—especially supporting local schools through the Charleston County School District LOCAL initiative.
If you’re self-motivated, love being part of a team, and want to grow in a place that celebrates success (without taking itself too seriously), you’ll fit right in.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with LB Dantzler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $18.00 - $25.00 per hour
Do you want to work with someone who will help you achieve YOUR goals?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then LB Dantzler - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- Our office is located in Charleston, SC.
- I am a proud graduate of University of South Carolina.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none