Customer Service Manager - State Farm Agent Team Member Georgetown, TX

Customer Service Manager - State Farm Agent Team Member

Full Time • Georgetown, TX
Responsive recruiter
Benefits:
  • Life Insurance
  • Retirement Matching - Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Free food & snacks
  • Opportunity for advancement
ROLE DESCRIPTION:
The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries.  The Team Manager is the first point of contact for the Account Managers and the Receptionist. 

The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.

QUALIFICATIONS:
  • Successfully passed Property and Casualty & Life and Health exams 
  • Experience Supervising a Team or Leading Others
  • Insurance Agency Experience preferred
  • Proven Leadership, Sales, & Customer Service experience 
  • Strong organizational skills.
  • Excellent communication and problem-solving abilities.
  • Bi-lingual Spanish Preferred
  • Driver of results
  • Enthusiastic
  • Winning Attitude
  • Accountable
  • Systems Driven
  • Disciplined
  • Coachable
Compensation: $50,000.00 - $56,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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