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Customer Service Representative - State Farm Agent Team Member Atlanta, GA

Customer Service Representative - State Farm Agent Team Member

Full Time • Atlanta, GA
Responsive recruiter
Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Since opening in February 2012, our agency has built a strong reputation for teamwork, success, and a fun, energetic work environment. With a team of four full-time and two part-time members, we believe in working hard, supporting one another, and celebrating our wins. We offer generous benefits, including 100% paid group health insurance with dental and vision, a $100 monthly stipend for disability and life insurance, and 401k benefits after two years. Depending on performance, our team enjoys the perk of working from home on Fridays or having every other Friday off.

Our office culture is lively, collaborative, and goal-driven. We share lunch together every Thursday, whether dining out or bringing food in, to connect and recharge. We take pride in hitting big milestones—Honor Club and Ambassador Club every year since opening.

Born and raised in Cobb County, I attended Harrison High School before earning my bachelor’s in business and finance from Kennesaw State University. Outside of work, I love attending Braves games, trying new restaurants, and spending time on the water. I also stay involved in the community, sponsoring my nephew’s high school football team and participating in a local BMI group that gives back. If you’re looking for a supportive, high-energy team with a strong track record of success, we’d love to have you join us!

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tyler Cheshire - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensación: $35,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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