Customer Service Representative - State Farm Agent Team Member
Full Time • Goldsboro, NC
Benefits:
- SIMPLE IRA matching
- Potential Signing Bonus
- Bonus based on performance
- Competitive salary
- Paid time off
- Opportunity for advancement
Benefits:
- Competitive salary
- Paid time off
- Training & development
Position Overview
We are looking for an energetic multi-tasker to join our 5-Star Rated Team! No insurance background required. A positive outlook, a can-do attitude, and a willingness to go the extra mile for our loyal State Farm customers are the winning traits of the right candidate! This would be a fantastic opportunity for someone looking to begin a new long-term career. Significant room for advancement for those who seek it.
Responsibilities
- Greet our customers with a warm smile and make them feel welcome and appreciated
- Assist our current State Farm customers with basic to complex requests
- Provide advice and recommendations tailored to individual needs
- Work as a Team player to help us provide the exemplary service and customer experience we are known for
As an Agent Team Member, you will receive...
- Salary - flexible based on candidate background and experience
- Employer matching retirement plan
- Paid time off
- Bonuses based on individual and office performance
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Pro-active in problem solving
- Strong computer skills
- Ability to work in a team environment and get along with others
- No insurance background required - we will educate and train the right candidate
Preferred Background
- North Carolina Property & Casualty License OR North Carolina Personal Lines License
- Candidates should have prior office experience (Banking, Healthcare Admin, etc) or retail experience or be recent college graduates
- All Candidates welcome to apply
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $35,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Goldsboro, NC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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