Receptionist - State Farm Agent Team Member
Full Time • Sterling, IL
Responsive recruiter
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my work—being able to shape my schedule, my team, my income, and the way we run our business. What I enjoy most now is seeing that vision come to life through the development of my team and the impact we make helping our customers. A highlight of our journey has been consistently qualifying for Chairman’s Circle, a reflection of our shared dedication and drive.
One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my work—being able to shape my schedule, my team, my income, and the way we run our business. What I enjoy most now is seeing that vision come to life through the development of my team and the impact we make helping our customers. A highlight of our journey has been consistently qualifying for Chairman’s Circle, a reflection of our shared dedication and drive.
Our culture is best described as rewarding, with a strong balance of support and healthy competition. We invest in clear processes, ongoing training, and a shared understanding of what it takes to “win the day.” Outside of work, we love gathering on Friday afternoons to unwind together and celebrate our efforts.
Giving back is a core value here — we stay active in our community through events, sponsorships, and volunteer opportunities. We’re also a very family-oriented team, encouraging flexibility so parents never have to miss important moments with their kids.
We believe in celebrating success in meaningful ways — from pay and recognition to time off and growth opportunities within the agency. If you’re competitive, hardworking, and goal oriented, you’ll find a place here where your efforts are valued, your wins are celebrated, and your growth truly matters.
ROLE DESCRIPTION:
Mike Sprague - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Mike Sprague - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sterling, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none