Customer Relations Representative - State Farm Agent Team Member
Full Time • Marthasville, MO
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community for 35 years, led by Jim—an experienced and community-focused agent. We're a close, supportive team of four full-time and one part-time member who genuinely enjoy working together and celebrating each other’s goals and milestones.
Our agency has proudly served the community for 35 years, led by Jim—an experienced and community-focused agent. We're a close, supportive team of four full-time and one part-time member who genuinely enjoy working together and celebrating each other’s goals and milestones.
We stay active in the local community through Jim’s involvement in Rotary and the Economic Development Committee, and our office is a lively hub with lots of in-person customer interactions. If you enjoy building relationships, being part of a tight-knit team, and making a real impact in people’s lives, you’ll feel right at home here.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jim Ledbetter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $35,000.00 - $50,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Come work with an energetic, fun team at Jim Ledbetter - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Warrenton, Mo..
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
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