Receptionist - State Farm Agent Team Member Taveres - FL

Receptionist - State Farm Agent Team Member

Full Time • Taveres - FL
Responsive recruiter
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist. Amber Word is seeking an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience delivered with excellence. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent growth potential.

As an Agent Team Member, you will be responsible to… 

  • Greet each customer when they walk in.
  • Answer and route all calls.
  • Checking voice mail and creating tasks for team members.
  • Process incoming and outgoing postal mail.
  • Set- appointments & update calendar for team members.
  • Assist with planning and setting up events & outings.
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
As an Agent Team Member, you will need to be…

  • Dedicated to customer service.
  • Present a professional & friendly appearance.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills (written, verbal and listening) to assist customers and coordinate with other agency team members.
  • Self-motivated.
  • High School Diploma (College experience preferred).
  • Proactive in problem-solving.
  • Bilingual - Spanish preferred.
  • This position may require you to work certain evenings (for marketing/events) and/or Saturdays. 
As an Agent Team Member, you will receive...

  • Hourly pay.
  • Growth potential/Opportunity for advancement within my office.
  • Paid time off (vacation / personal days).
  • Health benefits.
  • Valuable career-building experience.
Compensation: $13.00 - $15.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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