Customer Service Representative - State Farm Agent Team Member
Part Time • Geneva, IL
Position Overview
Successful State Farm Agent is seeking good people to join our winning team in a customer service role. We want energetic, outgoing personalities interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who can grow and excel in a challenging industry, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Simple IRA (voluntary)
- Hourly wage plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Bilingual preferred
- Property and Casualty license (in possession or able to obtain)
- Courses on ethical and customer centered sales practices will be required
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Compensation: $25.00 - $30.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Geneva, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none