Customer Service Manager - State Farm Agent Team Member
Full Time • Castle Pines, CO
Benefits:
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Position Overview: Property and Casualty Insurance Licenses are required to start work along with employment at a State Farm or Insurance office for 6 months or more. This is an excellent opportunity for a top-notch service person or sales/service hybrid to be promoted to office manager/sales manager with a good bump in pay in the first 1-3 years. I will only be responding to candidates that hold current licenses with more than 6 months experience in the Insurance Industry. Thanks for your time and looking forward to speaking with you!
Top State Farm agent in Castle Pines at Tony's Meat Market Plaza is seeking a qualified professional to join their winning team for the role of Customer Service Representative to work in-office. The office is located in a rich community with high end homes and cars to quote. I offer a fantastic commission package for added and new policies. I have a large service team of 4 full-timers already. I am looking for an energetic professional interested in helping to grow my agency through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- A huge team of co-workers (10 currently)
Requirements
- Interest in servicing policies based on customer needs
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Organizational skills
- Detail oriented
- Dedicated to customer service
- Able to learn computer functions
- Experience in a variety of computer applications, particularly EXCEL
- Ability to multi-task
- Property and Casualty license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $60,000.00 - $85,000.00 per year
Ready to Launch Your Career?
We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kristi Stearns - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Castle Rock, CO.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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