Customer Outreach & Appointment Setting Specialist

Aaron Kilbride State Farm Insurance Agency – Tampa, FL

Job Type: Full-Time or Part-Time
Compensation: $18.00–$20.00 per hour + Performance-Based Incentives


Are you outgoing, energetic, and motivated by results? Do you enjoy talking to people, building relationships, and earning extra income based on your performance?

Aaron Kilbride State Farm Insurance Agency is looking for a motivated Customer Outreach & Appointment Setting Specialist to join our growing team!

This position is ideal for someone who is confident on the phone, enjoys a fast-paced environment, and isn't afraid to start conversations. Your primary focus will be making outbound calls, generating interest in insurance products, and scheduling appointments for our licensed sales team.

No insurance experience? No problem! We're willing to train the right person who brings a positive attitude, strong work ethic, and desire to succeed.

We offer both full-time and part-time opportunities, with competitive hourly pay and additional earning potential through performance incentives.

RESPONSIBILITIES

• Make outbound calls to prospective customers to generate interest in State Farm insurance products.
  
  
• Engage potential customers in friendly, professional conversations.
  
  
• Schedule qualified appointments for our licensed insurance sales team.
  
  
• Follow up with leads from marketing campaigns and online inquiries.
  
  
• Maintain accurate records of calls, conversations, and appointments.
  
  
• Consistently work toward daily and weekly activity and appointment-setting goals.
  
  
• Collaborate with our sales team to maximize opportunities and contribute to agency growth.
  
  

QUALIFICATIONS

• Motivated and Goal-Oriented: Enjoys achieving targets and earning incentives based on performance.
  
  
• Confident Communicator: Comfortable making a high volume of outbound calls.
  
  
• Resilient: Able to handle rejection and maintain a positive attitude.
  
  
• Dependable: Strong work ethic, excellent attendance, and good time management.
  
  
• Coachable: Willing to learn, accept feedback, and improve.
  
  
• Team Player: Enjoys contributing to a positive, results-driven environment.
  
  

Previous experience in outbound calling, appointment setting, sales, or customer service is preferred but not required.

COMPENSATION & BENEFITS

• Base Pay: $18.00–$20.00 per hour, depending on experience.
  
  
• Performance Incentives: Additional earning opportunities based on results.
  
  
• Flexible Scheduling: Full-time and part-time positions available.
  
  
• Paid Training: We provide the tools and support needed to succeed.
  
  
• Growth Opportunities: Potential advancement within the agency.
  
  
• Supportive Team Environment: Work alongside a motivated, successful team.
  
  

WHY JOIN OUR TEAM?

At Aaron Kilbride State Farm, we believe attitude, effort, and consistency drive success. We're looking for someone who wants more than just an hourly paycheck—someone who enjoys reaching goals and being rewarded for their hard work.

If you're energetic, enjoy talking to people, and want an opportunity to earn more based on your performance, apply today!

This position is with a State Farm independent contractor agent, not State Farm Insurance Companies.