Customer Service Representative - State Farm Agent Team Member
Wauwatosa
Customer Service Representative - State Farm Agent Team Member
Full Time • Wauwatosa
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a team of two. Before becoming a State Farm agent, I worked in wholesale sales. I've been married for 24 years, have two sons, and enjoy coaching their sports teams. Outside of work, you'll usually find me outdoors or out on the water boating with my family.
Giving back to the community is important to me. Our agency proudly supports local youth sports teams and enjoys investing in the communities we serve.
For our team, we offer health benefits, a 401(k), PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating a rewarding, long-term career.
Our culture is relaxed, family-first, and built on trust. I don't believe in micromanaging—I believe in hiring great people, treating customers the right way, and giving my team the freedom to do their job well. If you're hardworking, dependable, and value both great customer service and work-life balance, we'd love to meet you.
I opened my agency in 2002 and currently lead a team of two. Before becoming a State Farm agent, I worked in wholesale sales. I've been married for 24 years, have two sons, and enjoy coaching their sports teams. Outside of work, you'll usually find me outdoors or out on the water boating with my family.
Giving back to the community is important to me. Our agency proudly supports local youth sports teams and enjoys investing in the communities we serve.
For our team, we offer health benefits, a 401(k), PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating a rewarding, long-term career.
Our culture is relaxed, family-first, and built on trust. I don't believe in micromanaging—I believe in hiring great people, treating customers the right way, and giving my team the freedom to do their job well. If you're hardworking, dependable, and value both great customer service and work-life balance, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Eric Casey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wauwatosa, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none