Customer Service Representative - State Farm Agent Team Member
Phenix City - AL - 36867
Customer Service Representative - State Farm Agent Team Member
Full Time • Phenix City - AL - 36867
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a team of four. Before becoming an agent, I spent five years working in State Farm Claims, where I gained valuable experience helping customers through difficult situations. I'm a University of Alabama graduate, grew up in South Alabama, and have always been passionate about serving my local community.
Giving back is an important part of who I am. I'm actively involved with the Rotary and several local civic clubs, and I enjoy building strong relationships throughout the community.
Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.
Our culture is built on trust, accountability, and independence. I'm looking for someone who is self-motivated, dependable, and takes ownership of their work. If you're someone who thrives without being micromanaged and enjoys helping others, we'd love to meet you.
I opened my agency in 2000 and currently lead a team of four. Before becoming an agent, I spent five years working in State Farm Claims, where I gained valuable experience helping customers through difficult situations. I'm a University of Alabama graduate, grew up in South Alabama, and have always been passionate about serving my local community.
Giving back is an important part of who I am. I'm actively involved with the Rotary and several local civic clubs, and I enjoy building strong relationships throughout the community.
Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.
Our culture is built on trust, accountability, and independence. I'm looking for someone who is self-motivated, dependable, and takes ownership of their work. If you're someone who thrives without being micromanaged and enjoys helping others, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Bob English - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $50,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Bob English - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Bob English - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Phenix City, Alabama.
- Our office is open 9am until 5:00 pm M-F.
- I have been a State Farm agent since 2000.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a second generation State Farm agent.
- I am a proud graduate of University of Alabama.
- We currently have 5 team members at our agency.
- We have 75 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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