Customer Service Representative - State Farm Agent Team Member
Full Time • Richmond
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2010 and is a close-knit team of five. My path in the industry has come full circle - I first opened an agency in 2003, spent time in leadership for four years, and then returned to agency ownership with a strong foundation of experience.
I’m a graduate of the University of Texas and am married to another State Farm agent. We have five children, and as a family we enjoy fishing, hunting, and traveling whenever we have the chance.
For our team, we offer a strong focus on work-life balance along with ongoing training and development to help you grow in your role and build a long-term career.
Our office culture is supportive and flexible. We’re looking for someone who is self-motivated, works well with others, and is also comfortable working independently when needed. If you’re driven and enjoy a mix of teamwork and autonomy, this could be a great fit for you.
ROLE DESCRIPTION:
Our agency opened in 2010 and is a close-knit team of five. My path in the industry has come full circle - I first opened an agency in 2003, spent time in leadership for four years, and then returned to agency ownership with a strong foundation of experience.
I’m a graduate of the University of Texas and am married to another State Farm agent. We have five children, and as a family we enjoy fishing, hunting, and traveling whenever we have the chance.
For our team, we offer a strong focus on work-life balance along with ongoing training and development to help you grow in your role and build a long-term career.
Our office culture is supportive and flexible. We’re looking for someone who is self-motivated, works well with others, and is also comfortable working independently when needed. If you’re driven and enjoy a mix of teamwork and autonomy, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Darren Boone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Richmond, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none