Customer Service Representative - State Farm Agent Team Member
Full Time • State Farm Office Sunrise
Benefits:
- Commissions Based on Performance
- Bonuses Based on Performance
- Paid Training
- Paid Holidays
- 401(k) matching
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
About Our Agency: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!
We are a growing State Farm agency in Sunrise focused on building a strong, positive team culture while helping our customers protect what matters most. Our goal is not just to provide insurance, but to create meaningful relationships and long-term growth for both our customers and our team.
We are a growing State Farm agency in Sunrise focused on building a strong, positive team culture while helping our customers protect what matters most. Our goal is not just to provide insurance, but to create meaningful relationships and long-term growth for both our customers and our team.
We’re looking for individuals who are motivated, coachable, and excited about building a career not just having a job.
ROLE DESCRIPTION:
This role is ideal for someone who enjoys working with people, is detail-oriented, and wants to grow professionally within a structured and supportive environment.
This role is ideal for someone who enjoys working with people, is detail-oriented, and wants to grow professionally within a structured and supportive environment.
You will start by focusing on customer service and learning the foundation of the business, with the opportunity to grow into a sales and financial services role over time.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Assist customers with policy questions, changes, and service requests
- Provide a high level of customer care and professionalism in every interaction
- Follow up on leads and schedule appointments
- Maintain accurate and organized client records
- Support the team in daily operations and workflow
- Work collaboratively to meet office goals and deliver a great customer experience
What We’re Looking For
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Organized, reliable, and detail-oriented
- Ability to work in a fast-paced environment
- Team player with a strong work ethic
- Bilingual is a plus
QUALIFICATIONS:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Ability to effectively relate to a customer.
- Property & Casualty license.
Licensing & Growth
- Active Florida 4-40 Customer Representative license required
- Active Florida 2-15 Life & Health license required
- Opportunity to grow into a 2-20 General Lines licensed role over time
Compensation & Growth Opportunities
- Competitive hourly base pay
- Commission opportunities based on performance and licensing
- Activity bonuses, quote bonuses, and quarterly performance incentives
- Paid training and licensing support
This role is designed for long-term growth within the agency, with clear opportunities to expand responsibilities and increase income over time.
Benefits
- Paid holidays
- Paid training and licensing
- Bonus opportunities based on performance
- Flexible schedule (based on role and performance)
- Opportunity for advancement within the agency
- Supportive, team-oriented work environment
Why Join Us
We are building a team that values:
- Growth
- Accountability
- Teamwork
- Positive energy
If you’re looking for a place where you can grow professionally, be supported, and be part of something meaningful, we would love to meet you.
Compensation: $50,000.00 - $85,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sunrise, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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