Customer Service Representative - State Farm Agent Team Member
Tulsa
Customer Service Representative - State Farm Agent Team Member
Full Time • Tulsa
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and is a growing team of six focused on building a high-performing and collaborative environment. Before becoming an agent, I spent 10 years in B2B sales and also worked with another State Farm agent for four years, which helped build a strong foundation in both sales and customer relationships.
For our team, we offer PTO, paid holidays, health benefits, reimbursement for licensing costs, and a strong emphasis on work-life balance with flexibility when possible.
Our office culture is fun, competitive, and team-oriented. We work hard, collaborate well, and enjoy a little friendly competition along the way. We like to joke around and keep things light, so a good sense of humor goes a long way. We’re looking for someone with a growth mindset who is a true team player—motivated, adaptable, and ready to contribute to a positive, high-energy environment.
ROLE DESCRIPTION:
Our agency opened in 2019 and is a growing team of six focused on building a high-performing and collaborative environment. Before becoming an agent, I spent 10 years in B2B sales and also worked with another State Farm agent for four years, which helped build a strong foundation in both sales and customer relationships.
For our team, we offer PTO, paid holidays, health benefits, reimbursement for licensing costs, and a strong emphasis on work-life balance with flexibility when possible.
Our office culture is fun, competitive, and team-oriented. We work hard, collaborate well, and enjoy a little friendly competition along the way. We like to joke around and keep things light, so a good sense of humor goes a long way. We’re looking for someone with a growth mindset who is a true team player—motivated, adaptable, and ready to contribute to a positive, high-energy environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Meghan Jackson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tulsa, OK and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none