Customer Service Representative - State Farm Agent Team Member
Columbia - SC
Customer Service Representative - State Farm Agent Team Member
Full Time • Columbia - SC
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2016 and has grown into a team of five who work together in a supportive and energetic environment. I started my career right out of college as a State Farm agent aspirant and spent five years learning the business before opening my own agency.
I’m a graduate of the University of Iowa and am married with a son. Outside of the office, my family and I enjoy boating, trying new restaurants, and traveling whenever we can. We stay connected to our community by sponsoring local neighborhood events and supporting activities around the area.
Our team enjoys frequent team lunches, promotional bonuses, team outings, health benefits, licensing reimbursement, and a strong focus on work-life balance.
Our culture is hardworking and growth-focused. We’re looking for someone who’s willing to grind, brings a great attitude, and is coachable. If you’re motivated and ready to work hard alongside a supportive team, this could be a great place to grow your career.
ROLE DESCRIPTION:
Our agency opened in 2016 and has grown into a team of five who work together in a supportive and energetic environment. I started my career right out of college as a State Farm agent aspirant and spent five years learning the business before opening my own agency.
I’m a graduate of the University of Iowa and am married with a son. Outside of the office, my family and I enjoy boating, trying new restaurants, and traveling whenever we can. We stay connected to our community by sponsoring local neighborhood events and supporting activities around the area.
Our team enjoys frequent team lunches, promotional bonuses, team outings, health benefits, licensing reimbursement, and a strong focus on work-life balance.
Our culture is hardworking and growth-focused. We’re looking for someone who’s willing to grind, brings a great attitude, and is coachable. If you’re motivated and ready to work hard alongside a supportive team, this could be a great place to grow your career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Megan O'Connell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Megan O'Connell - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Columbia, SC .
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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