All Jobs
All Jobs
Customer Retention Specialist - State Farm Agent Team Member Gilbert - AZ

Customer Retention Specialist - State Farm Agent Team Member

Full Time • Gilbert - AZ
Responsive recruiter
Replies within 24 hours
Benefits:
  • Starting Bonus if already have required license
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
You May Be a Great Fit as a Customer Retention Specialist at Linda Dyster State Farm if: 
  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 1757 E Baseline Rd Ste 113 Gilbert, AZ 85233
Hours are Monday - Thursday 8:45AM-5:30PM and Fridays 8:45AM-3PM 

At Linda Dyster State Farm we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities
  • Communicate with existing customers regarding renewals and coverage options.
  • Review accounts and assist with updates or changes as needed.
  • Identify opportunities to enhance customer satisfaction and engagement.
  • Maintain accurate records and documentation of interactions.
  • Collaborate with team members to meet retention and outreach objectives.
Qualifications
  • Strong interpersonal and problem-solving abilities.
  • Detail-oriented with a focus on customer experience.
  • Previous experience in customer service or account management preferred.
  • Must have or be able to obtain Arizona Property & Casualty Producers License
  • Spanish Bilingual preferred 

Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply here.

* required fields

Location
Or
Or
If no code provided, add their name instead.

Join a community of good neighbors

Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none