Receptionist - State Farm Agent Team Member
Full Time • Centralia
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency was established in 1979 and has a long-standing history of serving the community with dedication and care. Over the years, we’ve built a reputation for providing dependable guidance and building lasting relationships with our customers.
Before becoming an agent, I worked as a banker and lender. Through that role, I worked closely with many State Farm customers and gained a strong appreciation for the impact insurance professionals can have in helping people protect what matters most.
For our team, we offer PTO, paid holidays, a Simple IRA, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance. Our culture is friendly, approachable, and relationship-driven.
We’re looking for someone who enjoys connecting with people and brings strong customer service skills to the table. The ideal candidate is social, sincere, and naturally friendly—someone who enjoys helping others and being part of a supportive team environment. If you value building relationships and making a positive impact with customers, this could be a great fit for you.
ROLE DESCRIPTION:
Ed Grist - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency was established in 1979 and has a long-standing history of serving the community with dedication and care. Over the years, we’ve built a reputation for providing dependable guidance and building lasting relationships with our customers.
Before becoming an agent, I worked as a banker and lender. Through that role, I worked closely with many State Farm customers and gained a strong appreciation for the impact insurance professionals can have in helping people protect what matters most.
For our team, we offer PTO, paid holidays, a Simple IRA, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance. Our culture is friendly, approachable, and relationship-driven.
We’re looking for someone who enjoys connecting with people and brings strong customer service skills to the table. The ideal candidate is social, sincere, and naturally friendly—someone who enjoys helping others and being part of a supportive team environment. If you value building relationships and making a positive impact with customers, this could be a great fit for you.
ROLE DESCRIPTION:
Ed Grist - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $19.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Centralia, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none