Customer Service Representative - State Farm Agent Team Member
Full Time • Aurora - CO
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2001 and is a close-knit team of five who are focused on delivering excellent service to every customer we work with. Before becoming an agent, I spent 11 years in Claims with State Farm, which gave me a strong understanding of what customers go through and how important it is to provide real support when it matters most.
Outside of the office, I enjoy golfing and used to run marathons. I come from a big family with four siblings, and fun fact—we’re all left-handed. Family and connection are important parts of my life, and that carries over into the way our office operates. I’m also active in the community as a member of Delta Sigma Theta, Inc. and the Colorado Community Church, and I support the local food bank through regular donations. Giving back is an important part of who we are as an agency.
We offer PTO, holiday pay, a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in supporting our team so they can do their best work and still enjoy life outside the office.
Our culture is very service-oriented, with a strong commitment to taking care of our customers and each other. We’re looking for someone who is energetic, coachable, and a true team player with a go-getter mindset. If you enjoy helping people and want to grow in a supportive, positive environment, this could be a great place for you.
ROLE DESCRIPTION:
Our agency opened in 2001 and is a close-knit team of five who are focused on delivering excellent service to every customer we work with. Before becoming an agent, I spent 11 years in Claims with State Farm, which gave me a strong understanding of what customers go through and how important it is to provide real support when it matters most.
Outside of the office, I enjoy golfing and used to run marathons. I come from a big family with four siblings, and fun fact—we’re all left-handed. Family and connection are important parts of my life, and that carries over into the way our office operates. I’m also active in the community as a member of Delta Sigma Theta, Inc. and the Colorado Community Church, and I support the local food bank through regular donations. Giving back is an important part of who we are as an agency.
We offer PTO, holiday pay, a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in supporting our team so they can do their best work and still enjoy life outside the office.
Our culture is very service-oriented, with a strong commitment to taking care of our customers and each other. We’re looking for someone who is energetic, coachable, and a true team player with a go-getter mindset. If you enjoy helping people and want to grow in a supportive, positive environment, this could be a great place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tammy Hill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $50,000.00 per year
Seeking Currently Licensed Applicants Only
If you want to work in an environment that is fun, challenging, and rewarding, then Tammy Hill - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in 18300 E 71st Ave Unit 230 Denver, CO 80249.
- Our office is open 18300 E 71st Ave Unit 230 Denver, CO 80249.
- I have been a State Farm agent since 2001.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, Silver Scroll, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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