Account Representative - State Farm Agent Team Member
Full Time • Sierra Vista
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- Opportunity for advancement
ROLE DESCRIPTION:
As Customer Sales & Service Rep. for State Farm Insurance , you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As Customer Sales & Service Rep. for State Farm Insurance , you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Provide prompt, accurate and friendly customer service via phone, email, text and in person
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Help identify opportunities for cross-selling additional products or services based on customer needs.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Customer service experience is a must; prior experience in insurance or a call center environment is a plus
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred
- Must be team oriented and self-motivated
- High school diploma or equivalent; additional qualifications a plus
- Insurance Licenses (Property & Casualty and/or Life & Health) preferred but not required (willing to assist in obtaining)
Compensation: $46,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sierra Vista, AZ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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