Receptionist - State Farm Agent Team Member
Full Time • Parkersburg - WV
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency began as a legacy office in 2021 and expanded with the opening of a second location in 2024. Today, we’re proud to have a team of seven and a growing presence along the eastern seaboard. Before becoming an agent, I spent many years as a coach and teacher — experience that strongly shapes how I lead, train, and support my team. I’ve been married to my wife, Brittany, for 14 years, and she works alongside me in the agency. Together we have three children, three dogs, and a handful of cats, making family a central part of who we are.
Community involvement matters here, and we partner with our team to support causes that are meaningful to them personally. For our team, we offer work-life balance, PTO, licensing reimbursement, and ongoing training. Our office is modern and flexible, with a mix of in-office and remote team members. Many of our team members have long tenures with State Farm, which speaks to the supportive environment we’ve built. We value clear communication, trust, and autonomy — this is not a micromanaged workplace. Our philosophy is simple: when we take great care of our team, they take great care of our customers.
ROLE DESCRIPTION:
Jerrod Sparling - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency began as a legacy office in 2021 and expanded with the opening of a second location in 2024. Today, we’re proud to have a team of seven and a growing presence along the eastern seaboard. Before becoming an agent, I spent many years as a coach and teacher — experience that strongly shapes how I lead, train, and support my team. I’ve been married to my wife, Brittany, for 14 years, and she works alongside me in the agency. Together we have three children, three dogs, and a handful of cats, making family a central part of who we are.
Community involvement matters here, and we partner with our team to support causes that are meaningful to them personally. For our team, we offer work-life balance, PTO, licensing reimbursement, and ongoing training. Our office is modern and flexible, with a mix of in-office and remote team members. Many of our team members have long tenures with State Farm, which speaks to the supportive environment we’ve built. We value clear communication, trust, and autonomy — this is not a micromanaged workplace. Our philosophy is simple: when we take great care of our team, they take great care of our customers.
ROLE DESCRIPTION:
Jerrod Sparling - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $45,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Parkersburg, WV and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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