Customer Service Manager - State Farm Agent Team Member
Full Time • Basalt - CO
Responsive recruiter
Benefits:
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As the Customer Service / Sales Manager for Andrea Gurule - State Farm Agent, you play a pivotal role in driving the success of our agency. You’ll lead sales efforts by developing strong client relationships, mentoring a high-performing sales team, and ensuring our customers receive exceptional service and tailored insurance solutions. Through your leadership, you’ll inspire growth and make a positive impact on both the agency and the community we serve.
This is a player / coach role both requiring personal production (50+ apps monthly) and leadership responsibilities. We’re excited to welcome a dynamic, results-oriented professional like you to our team!
As the Customer Service / Sales Manager for Andrea Gurule - State Farm Agent, you play a pivotal role in driving the success of our agency. You’ll lead sales efforts by developing strong client relationships, mentoring a high-performing sales team, and ensuring our customers receive exceptional service and tailored insurance solutions. Through your leadership, you’ll inspire growth and make a positive impact on both the agency and the community we serve.
This is a player / coach role both requiring personal production (50+ apps monthly) and leadership responsibilities. We’re excited to welcome a dynamic, results-oriented professional like you to our team!
RESPONSIBILITIES:
- Develop and implement strategic sales plans to achieve agency goals and objectives.
- Lead and mentor the sales team to ensure consistent performance and professional development.
- Build and maintain relationships with clients to drive retention and expand referral networks.
- Personally sell 50+ insurance policies monthly, along with 5+ life/health policies.
- Conduct policy reviews, assess client needs, and recommend tailored insurance solutions.
- Proactively market and cross-sell products to warm and cold leads.
- Oversee customer issue resolution and ensure a positive client experience.
QUALIFICATIONS:
- Prior insurance experience is preferred.
- Demonstrated ability to meet or exceed sales targets.
- Strong leadership, coaching, and interpersonal skills.
- Competitive, self-managed and metrics-driven.
- Calm under pressure, team-focused and process oriented.
- Active state insurance licenses (or willingness to obtain them promptly).
Compensation: $80,000.00 - $120,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none