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Receptionist - State Farm Agent Team Member Phila - PA

Receptionist - State Farm Agent Team Member

Part Time • Phila - PA
Responsive recruiter
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION

We’re looking for a friendly, organized, and proactive Part-Time Receptionist to join our team!

If you love being the first point of contact, enjoy multitasking, and thrive in a supportive office environment, this position offers a great opportunity to grow within the insurance industry. You’ll play a key role in creating a positive customer experience while helping keep daily operations running smoothly.

RESPONSIBILITIES

  • Welcome clients warmly in person and by phone, directing them to the right team members

  • Manage the office schedule, appointment setting, and day-to-day communications

  • Assist with incoming inquiries and maintain accurate customer records

  • Make outbound calls to prospects and transfer warm leads to sales representatives

  • Request and track Google reviews from customers

  • Assist with onboarding new clients and completing follow-up tasks

  • Provide excellent customer service and ensure client needs are handled promptly

  • Support administrative projects and general office operations as needed

QUALIFICATIONS

  • Prior receptionist or customer service experience preferred

  • Professional communication and strong interpersonal skills

  • Excellent organization and ability to multitask in a fast-paced environment

  • Comfortable initiating conversations, including light sales engagement

  • Basic computer skills (Microsoft Office, CRM software, etc.)

Compensation: $18.00 - $21.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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