Customer Service Representative - State Farm Agent Team Member
Full Time • Palm Harbor - FL
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 1981 and is home to a dedicated team of six professionals. With deep State Farm roots and a background in banking, I was drawn to agency ownership as a way to combine my financial experience with my passion for helping people protect what matters most.
We’re actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business.
Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun — whether it’s attending live shows together, treating the team to lunch, or celebrating our wins along the way.
Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications — we can train the right person, but we can’t teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one.
ROLE DESCRIPTION:
Our agency has been proudly serving the community since 1981 and is home to a dedicated team of six professionals. With deep State Farm roots and a background in banking, I was drawn to agency ownership as a way to combine my financial experience with my passion for helping people protect what matters most.
We’re actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business.
Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun — whether it’s attending live shows together, treating the team to lunch, or celebrating our wins along the way.
Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications — we can train the right person, but we can’t teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Richard Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Palm Harbor, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none