Customer Service Representative - State Farm Agent Team Member
Full Time • Pinedale - WY
Responsive recruiter
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and currently has a team of two. I’ve been with State Farm since 2011, starting out in homeowners and auto claims. Over time, I realized how many people didn’t fully understand their insurance, and I wanted to be the one to help change that — to educate and guide customers so they can protect what matters most.
Outside of the office, I coach a middle school swim team and love spending time outdoors, especially camping and fishing. Giving back is important to me, and I’m proud to be involved with several local nonprofits.
We offer health benefits, flexibility, and paid licensing to support our team. Our culture is built on action and growth — I’m looking for someone who’s self-motivated, doesn’t wait to be told what to do, and is ready to help grow the business. If you’re driven and want to be part of a small but passionate team, this could be the right place for you.
ROLE DESCRIPTION:
Our agency opened in 2019 and currently has a team of two. I’ve been with State Farm since 2011, starting out in homeowners and auto claims. Over time, I realized how many people didn’t fully understand their insurance, and I wanted to be the one to help change that — to educate and guide customers so they can protect what matters most.
Outside of the office, I coach a middle school swim team and love spending time outdoors, especially camping and fishing. Giving back is important to me, and I’m proud to be involved with several local nonprofits.
We offer health benefits, flexibility, and paid licensing to support our team. Our culture is built on action and growth — I’m looking for someone who’s self-motivated, doesn’t wait to be told what to do, and is ready to help grow the business. If you’re driven and want to be part of a small but passionate team, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Peter Scherbel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $18.00 - $19.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pinedale, WY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none